Privacy Policy

Last Updated: October 19, 2026

Clapping Dog Media (“we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit clappingdogmedia.com, contact us, book a consultation, submit an inquiry, or purchase our services.

1. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of information:

Information you provide directly

Name, email address, business name, and other contact details.
Information submitted through contact forms, consultation requests, AI Visibility Audit intake forms, and other website forms.
Business information, website URLs, competitors, goals, keywords, search prompts, and other information you choose to provide when requesting SEO or AI visibility services.
Communications, feedback, and information you provide during consultations or while working with us.

Booking and transaction information

If you book a consultation or purchase a service, relevant information may be processed to schedule appointments, communicate with you, manage your engagement, and fulfill the services you request. Payment details may be handled by the applicable payment provider.

Technical and usage information

When you visit our website, certain information may be collected automatically, depending on the technologies enabled on the site. This may include your IP address, browser type, device information, pages visited, referring website, and general usage information.

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and communicate with prospective or existing clients.
Schedule and conduct consultations, meetings, and training sessions.
Deliver AI Visibility Audits, SEO consulting, AI visibility builds, ongoing SEO services, and advisory services.
Evaluate your website, business information, search visibility, and relevant competitors as part of an agreed service.
Prepare reports, recommendations, content strategies, and action plans.
Process transactions, manage service agreements, and respond to billing or service-related questions.
Maintain, troubleshoot, protect, and improve our website and services.
Meet applicable legal obligations and protect our legitimate business interests.

We will use personal information in accordance with applicable law and the purposes described in this Policy.

3. AI Visibility Audits and SEO Services

Our services may involve analyzing publicly available business information, website content, search results, and the responses provided by AI-powered search and discovery platforms.

Information you provide for an audit or consulting engagement may be used to perform the requested work and prepare findings and recommendations.

Where third-party AI tools or service providers are used to deliver an engagement, information may be processed by those providers as necessary to perform the work. We will handle client information in accordance with our applicable contractual commitments and privacy obligations.

Please avoid submitting passwords, payment card details, sensitive personal information, or other confidential information that is not necessary for the requested service. If you have specific confidentiality requirements, please discuss them with us before providing the information.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, or provide other features.

The specific cookies and technologies in use depend on the website’s current configuration and your consent choices. Where required by law, we will request consent before using non-essential cookies or similar technologies.

You can manage available cookie preferences through the controls provided on our website. You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. How We Share Information

We may share information when reasonably necessary to operate our business and deliver requested services, including with:

Service providers: Website hosting, form processing, appointment scheduling, payment processing, communications, analytics, and other providers used to operate our business.
Professional advisers: Lawyers, accountants, and other advisers where appropriate.
Legal authorities: Government agencies, regulators, courts, or other parties when required by law or when necessary to protect our rights and safety.
Business successors: A relevant party in connection with a merger, restructuring, acquisition, or transfer of business assets, subject to applicable law.

For example, if you schedule a consultation through Calendly, the information you submit may be processed by Calendly under its own privacy terms.

We do not authorize service providers to use personal information entrusted to them for purposes outside their authorized role, subject to their applicable terms and the law.

Before publication: Confirm which providers currently receive website, form, analytics, booking, and payment data, and revise this section to reflect actual practices.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including delivering services, maintaining business records, resolving disputes, and meeting legal or contractual obligations.

Retention periods vary depending on the type of information and the reason it was collected. Information that is no longer required will be deleted, anonymized, or securely disposed of where appropriate and legally permitted.

7. Data Security

We use reasonable measures intended to protect information against unauthorized access, disclosure, alteration, or loss. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You should avoid sending sensitive information through ordinary website forms or email unless the method is appropriate for that information.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain information.
Object to or request restrictions on certain processing.
Withdraw consent where processing is based on consent.
Request a copy of certain information in a portable format.
Lodge a complaint with a relevant data protection authority.

These rights are subject to applicable legal conditions and exceptions.

To submit a privacy-related request, contact us using the details below. We may need to verify your identity before responding.

9. Third-Party Websites and Services

Our website may link to third-party websites or services, including booking platforms and other external resources. Those services operate under their own privacy policies and terms.

We are not responsible for the privacy practices or content of third-party websites. Please review their policies before providing information directly to them.

10. Children’s Privacy

Our website and professional services are intended for businesses and adults. We do not knowingly seek to collect personal information from children in circumstances where doing so would violate applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website technologies, business practices, or legal requirements. When changes are made, we will update the “Last Updated” date above. Where required by law, we will provide additional notice or obtain consent.

12. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Clapping Dog Media
Email: meg@clappingdogmedia.com
Website: https://clappingdogmedia.com/contact/

Please include enough information for us to understand and respond to your request, but do not send passwords or other unnecessary sensitive information.